COMPANY NEWS · PRESS RELEASE · SEPTEMBER 2026

InstaService Expands to All 50 U.S. States

The home services marketplace now reaches customers nationwide, with more than 50,000 customers, 8,000+ independent service professionals, 40+ service categories, and an average customer rating of 4.8.

A home service request often starts with a simple question: who can help, and what exactly should I book?

For a leaking faucet, that answer may be straightforward. For a damaged wall, unusual appliance noise, a property turnover, or a larger cleaning project, it may not be.

Homeowners and property managers can face several decisions before the work even begins: identifying the right type of service, understanding whether the job can be priced upfront, finding an available service professional, and deciding whether the work needs a standard booking or a customized quote.

InstaService is designed around that process.

The home services marketplace has now expanded across all 50 U.S. states, extending its reach nationwide while maintaining a local approach to service availability. Customers can use the platform to request eligible home services based on their location, the type of work required, and available service options.

The nationwide expansion comes as InstaService has surpassed 50,000 customers and grown its network to more than 8,000 independent service professionals across more than 40 home service categories.

A Nationwide Marketplace With Local Service Availability

Being available across all 50 states does not mean every service is offered in every market.

Home services are inherently local. Availability can depend on the customer’s location, service category, timing, project requirements, and the independent service professionals available in that area.

InstaService’s nationwide expansion therefore means customers across the U.S. can access the marketplace, while the specific services and booking options they see remain dependent on their local market.

That distinction is important.

A customer looking for a simple home maintenance task may be able to select a service and book it directly. A larger or more customized project may require additional information before the scope and pricing can be determined. The platform supports both approaches.

More Than 40 Home Service Categories

Home maintenance does not usually stay within one category. A homeowner might need handyman services for a small repair, cleaning before moving into a new property, plumbing services for a leak, or HVAC work when a heating or cooling system needs attention.

InstaService supports more than 40 home service categories, including:

• Handyman services
• Cleaning services
• Plumbing services
• Electrical services
• HVAC services
• Appliance installation
• Painting
• Roofing
• Lawn and outdoor services
• Carpet services
• Blinds and curtain installation
• Move-in and move-out cleaning
• Short-term vacation rental cleaning
• Realtor pre-listing deep cleaning
• Realtor open-house refresh cleaning

The availability of individual categories varies by location.

The range also reflects the different ways people use home services. Some requests involve routine maintenance. Others are connected to moving, property management, real estate preparation, or short-term rental turnover.

Two Ways to Approach a Home Service Request

Not every home service job can be handled in the same way.

For eligible services with a clearly defined scope, InstaService offers direct booking. Customers can review the service, see available pricing and timing options, and arrange the service without waiting for a customized quote.

For projects where the scope can vary, customers can use quote-based services instead.

Factors such as property size, existing conditions, materials, project complexity, and specific requirements can affect the work involved. In these cases, providing additional information allows the request to be evaluated as a customized project rather than forcing it into a standard service format.

This distinction covers a practical difference that exists across the home services industry: some jobs can be clearly defined before the work begins, while others require more information.

Ask AI Helps When Customers Aren’t Sure Where to Start

Sometimes the biggest challenge is not finding a service professional. It is figuring out what service is actually needed.

A homeowner may notice water around a fixture without knowing whether the issue is a plumbing problem. A damaged section of drywall may look like a small repair but require a different type of work depending on its condition. An appliance making an unfamiliar sound may leave the customer unsure what kind of service to request.

InstaService’s Ask AI feature is designed to help with that initial decision.

Customers can describe a home issue using text, photos, or voice. Ask AI can help identify a potentially relevant service category, provide pricing guidance, and suggest a practical next step.

The feature is intended to help customers navigate the beginning of the service process. It does not replace a service professional or an on-site assessment when one is necessary.

That distinction matters because an AI assistant can help a customer understand where to begin, but the actual scope of many home service jobs depends on conditions that can only be evaluated in person.

Built From the Reality of Managing Properties

The idea behind InstaService grew from a problem its founders experienced themselves.

Founded by Venkatesh Ragala and Madhuri Kalahasti, InstaService was shaped in part by their experience managing rental properties and dealing with the practical challenges that come with maintaining them.

A property can require different kinds of work at different times. A small repair, a cleaning between occupants, preparation before a property is listed, or maintenance needed during a rental stay can each require a different service and process.

That experience helped shape the idea of bringing multiple home service categories into a single marketplace while allowing the booking process to adapt to the type of work.

Today, the platform serves a broader audience than rental property owners alone, including homeowners, property managers, and real estate professionals.

Home Services for Moving, Rentals and Real Estate

Some home service needs are tied closely to what is happening with a property.

Moving into a home can require cleaning before the first day. Moving out can involve preparing the property for its next occupant. A short-term rental may need cleaning between stays. A property going on the market may need more detailed preparation before photographs, showings, or an open house.

InstaService supports these needs through services such as move-in and move-out cleaning, short-term vacation rental cleaning, Realtor pre-listing deep cleaning, and Realtor open-house refresh cleaning.

These services sit alongside everyday home maintenance categories, allowing customers to approach different property-related needs through the same marketplace.

A Growing Network of Independent Service Professionals

A marketplace is only useful when customers can connect with service professionals who can respond to their requests.

InstaService has grown its network to more than 8,000 independent service professionals.

These professionals operate independently and can receive customer requests and opportunities through the platform. InstaService does not represent these independent professionals as employees.

As with service availability itself, the professionals available for a particular request depend on factors such as location, service type, schedule, and project requirements.

The growing network supports the company’s nationwide reach while preserving the local nature of home services.

How InstaService Works

The process varies depending on the service, but customers generally begin by identifying what they need.

1. 1. Describe the Service Need

   Customers can select a service category directly. If they are unsure what type of service is appropriate, they can use Ask AI to describe the issue through text, a photo, or voice.

2. 2. Choose the Right Service Path

   For eligible services with a defined scope, customers can proceed with direct booking. For projects that require more information or customized pricing, customers can submit a request for a quote.

3. 3. Review the Available Options

   Customers can then move forward based on the services, pricing, timing, and service professionals available in their local market.

The process is designed to account for the fact that a one-hour home maintenance task and a larger property project do not necessarily need the same booking experience.

What Nationwide Reach Changes for Customers

Home service needs are not limited by state lines. They arise wherever people live, own property, manage rentals, or prepare homes for sale.

What changes with nationwide availability is the geographic reach of the marketplace.

Customers in different parts of the country can now access InstaService while still seeing service options based on their own market. A customer in one state may see different categories or availability from someone in another state, reflecting the local nature of home services.

For customers, that means the starting point is the same marketplace, while the actual service experience remains tied to the location and requirements of the job.

A Marketplace Built Around Different Types of Home Service Work

The home services market includes everything from small maintenance tasks to projects that require detailed planning.

A homeowner may need a quick repair. A family moving into a new home may need cleaning. A property manager may need several services coordinated around a turnover. A Realtor may need a property prepared before it goes on the market.

Those requests have different requirements, and a useful marketplace needs to account for those differences.

InstaService brings these categories together while offering both direct booking and quote-based options. Ask AI adds another entry point for customers who know there is a problem but are not sure what service they need.

The result is a marketplace designed around the way home service requests actually begin: with a task, a question, or sometimes simply a problem that needs to be figured out.

Frequently Asked Questions

Is InstaService available in all 50 states?

Yes. InstaService has expanded its home services marketplace across all 50 U.S. states. Specific service availability depends on the customer’s location, service category, timing, and local marketplace availability.

How many customers does InstaService have?

InstaService has surpassed 50,000 customers as its marketplace expands nationwide.

How many service professionals are on InstaService?

The marketplace has a network of more than 8,000 independent service professionals. Availability varies by location, service category, schedule, and project requirements.

How many home service categories does InstaService offer?

InstaService supports more than 40 home service categories, including handyman, cleaning, plumbing, electrical, HVAC, painting, appliance installation, roofing, lawn and outdoor services, carpet services, and property-related cleaning.

What is InstaService’s average customer rating?

InstaService has an average customer rating of 4.8.

How does InstaService work?

Customers can select an eligible home service and book it directly when the scope and pricing are defined. Projects that require additional information can use quote-based options. Customers can also use Ask AI to describe a home issue and receive guidance on a potentially relevant service and next step.

What is InstaService Ask AI?

Ask AI is InstaService’s AI-powered assistant for helping customers navigate home service needs. Customers can use text, photos, or voice to describe an issue. The feature can help identify a potentially relevant service category, provide pricing guidance, and suggest what to do next.

Does InstaService offer direct booking and quotes?

Yes. Eligible services can be booked directly, while projects requiring additional information or customized pricing can use quote-based options.

Is every InstaService service available in every state?

No. Nationwide marketplace availability does not mean every service category is available in every location. Availability depends on the customer’s location, service category, timing, and local service availability.

Who can use InstaService?

InstaService serves homeowners as well as customers managing or preparing properties, including property managers and real estate professionals. The services available depend on the customer’s location and the requirements of the request.

InstaService’s Nationwide Expansion

Reaching all 50 U.S. states marks a new stage in InstaService’s growth.

The marketplace now connects a nationwide customer base with a growing network of more than 8,000 independent service professionals across 40+ home service categories, while maintaining a location-based approach to service availability.

For customers, the value of that reach is practical. A home service request can begin with a clearly defined task, a need for a customized quote, or simply a question about what kind of service is required.

InstaService brings those starting points into one marketplace through direct booking, quote-based services, and Ask AI.

With more than 50,000 customers and an average customer rating of 4.8, the expansion to all 50 states represents more than a geographic milestone. It reflects the continued growth of a marketplace built to help people navigate the many different ways they maintain, manage, and prepare their homes and properties.

Media contact: press@instaservice.com. InstaService’s growth has also been covered by third-party outlets, including The AI Journal and The Good Men Project.